SERVICE

We Service All Fireplace Brands

Glowing Hearth & Home puts forth a talented and experienced staff of factory trained professional technicians. Our technical staff has the experience, knowledge, and the ability to solve any hearth product issue. Not only can we solve any issue, but we can make an old fireplace look new. Simply click the button to the right to schedule a service call.

​Glowing Hearth doesn’t stop at the end of a sale. From the FREE in-home consultation to scheduling our installation crews, service technicians and finishing work, we manage the process for you, so that the experience is hassle-free and fun. From concept to completion and beyond, we’re there every step of the way.

Service Fees

Our annual service fee is $189 for a standard single sided gas fireplace and $229 for a multi sided unit. An additional fireplace in the same home is $99 for a single sided unit and $129 for a multi sided unit.

Typical items included in an annual service call: Complete cleaning of glass, installation of new glowing embers on burner bed, complete diagnostic analysis of safety features – includes testing control valve, complete cleaning of all burner ports to ensure smooth lighting, pilot orifice inspection and cleaning to ensure strong pilot light, detailed log adjustment to improve clean burning and light touch up paint within the firebox and front if needed *additional charge if significant touch up paint is needed. Our technicians work hard to make your old fireplace look new again.

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“I am writing to inform you of the wonderful service I received from your company and your employees. I went to 2 other fireplace stores before I went to yours. I was more confused than ever until I met Mickey. I knew more in 10 minutes with Mickey than I learned anywhere else. After my free preview with Dave, I signed the proposal and made a down payment. Everyone was easy to deal with and your team kept me in the loop every step of the way. The inspector came out and as soon as he saw my paper work, told me that I did my homework by hiring Glowing Hearth & Home. He signed off immediately and told me they are the best company for the job…and I agree completely.”

Judy S., Eden Prairie, MN

Offering You the Best Selection of Fireplace Brands